Privacy Policy

Last Updated: January 2024

Randy's Home Health Services Corp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request funding information or submit a loan application
• Contact us via email or our contact form
• Subscribe to our communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, mailing address)
• Business information (business name, industry, revenue)
• Financial information (funding needs, financial statements)
• Other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Process and evaluate funding applications
• Communicate with you about our services
• Send marketing and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations and prevent fraud
• Analyze website usage and trends

3. SMS & Text Message Communications

SMS Program Details

• Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
• Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan.
• Consent Not Required for Purchase: Consent is NOT a condition of purchase or receiving our services.
• Automated Dialing System: Messages are sent using an automated telephone dialing system (ATDS).

SMS Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

• Texting STOP: Reply STOP to any message to immediately opt out
• Email Request: Email us at caridad@randyshomehealthservices.com

After you opt out, you will receive one final confirmation message. You will not receive further messages unless you opt in again.

SMS Help & Support

For help with SMS messages, reply HELP to any message or contact us at caridad@randyshomehealthservices.com.

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors and banking partners
• Credit reporting agencies
• IT and website hosting providers
• Marketing and communication platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activity
• Protect the safety of our users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Opt out of marketing communications and data sales (we do not sell data)
• Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at caridad@randyshomehealthservices.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: