Privacy Policy — Randys Home Health Services Corp

Introduction

Randys Home Health Services Corp ("we," "our," or "us") is committed to protecting the privacy and security of our patients, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at randyshomehealthservices.com, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.

Information We Collect

Personal information you provide

We may collect personal information that you voluntarily provide when you:

Fill out our contact form (name, email address, phone number, service inquiries)
Request a consultation or care assessment
Subscribe to receive communications from us
Communicate with us via email, phone, or other means

Information collected automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site. This information is collected through cookies and similar tracking technologies and is used to improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested information about our services
To schedule consultations and coordinate care services
To send administrative communications related to your care or inquiries
To send marketing and promotional communications (with your express consent)
To improve our website, services, and patient experience
To comply with legal obligations and protect our rights

SMS & Text Message Communications

Randys Home Health Services Corp offers an optional SMS/text messaging program. By providing your phone number and checking the SMS consent box on our contact form, you expressly consent to receive recurring marketing and promotional SMS/MMS messages from Randys Home Health Services Corp, sent using an automated telephone dialing system (ATDS).

Message frequency varies; you may receive up to 4 messages per month.

Message and data rates may apply. Please consult your wireless carrier for details regarding your messaging plan.

Reply STOP to opt out of receiving text messages at any time. After opting out, you will receive one final confirmation message.

Reply HELP for assistance or contact us at caridad@randyshomehealthservices.com.

Consent is NOT a condition of purchase of any goods or services. You may choose not to opt in and still use our services.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential.
Legal requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to promptly delete such information.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Withdraw consent for SMS communications by texting STOP

To exercise any of these rights, please contact us at caridad@randyshomehealthservices.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Randys Home Health Services Corp
Attn: Caridad Dominguez
10550 NW 77TH CT, Suite 313-314
Hialeah, FL 33016
Email: caridad@randyshomehealthservices.com